Websites Are Dynamic. Keep Yours In Tip Top Shape!
Critical To Your Business
All Software Is Vulnerable
Your website is the world's 'doorway' to your business, so you need that peace of mind that it will be online, up to date and showcasing your business at it's best, without interruption.
All software needs updating, including the software that powers your website. This ensures you keep ahead of your competition, steer clear of the hackers and always have the latest technical features.
WordPress is a beautiful thing, in our opinion the best CMS (content managed system) on the planet but it does need to be maintained correctly.
And business owners need to be free to get on with doing what they do best, not getting caught up in the detail of the ‘techy’ stuff. You can pay people to do that...
What We Offer
No long term contract. Cancel anytime (a polite 30 days notice is all)
Our hosting is a Dedicated SSD (solid state drive) lightning fast Australian Based Servers. Our servers run using 64GB of RAM (giggles like little child) Awesome, I know 🙂
Stand alone hosting rate is below.
We handle your WordPress Version upgrades, Genesis Framework updates and WordPress Plugin updates so your website and it’s configurations run smoothly. Along with rapid response and support within 12 hours.
We include extra levels of the normal website backup service, for extra peace of mind. You know that if your website is ever compromised, we have it covered and can have you back online within hours.
We'll monitor your site and respond the instant we detect any outages in service, so that you won't lose sales or customers.
Hackers and spammers are a continuous online threat. We'll implement best practice security and constantly monitor your site to keep it safe.
When you need help, we are there for you and will respond quickly to your task so you don't have to worry. Contact our dedicated support at any time.
We supply you with a great set of video tutorials to guide you through the basics of using your site. The videos are always up to date so you'll have the latest training right at your fingertips.
No doubt, you'll want to know how your site is performing. We can provide customised monthly reports, so that you can make informed decisions about your business.
As a part of our continued support for our clients we'll be hosting business building webinars to help grow your business and deliver exceptional results.
On every plan (basic is site maintenance only) we'll handle most task requests on your website. The time allowance for that are specified in each plan.
On our World Domination Level plan, you'll get a personal 60-minute coaching call with us each month. We will work with you to optimize your online marketing to deliver exceptional results - site visitors, leads and sales.
Clients Sites We Manage
A Plan For ALL Businesses
Smarter business owners value the importance of a website that's a business generation platform that delivers exceptional results, ALL THE TIME.
It's website business insurance. They understand they just need to get on with 'their' task at hand and leave this side to the professionals.
Please review the plans below, then complete the application form so we can discuss your business needs and get your website safe, secure and up to date.
Managed WordPress Support
Managed Support Summary: Website Framework Core Licences, Premium Plugin Suite Licences, WP Core Updates, WP Plugin Updates, Backups Daily On-Server and Off-Server, Security Monitoring, Anti-Spam Comments Catcher, Video Tutorials Built In, Bi-Monthly Reports, Sites Management, Support (Fanatical & Obsessive), Ongoing Website General Monthly Tasks (as per plan level).
Hosting: Business Level Dedicated SSD Server located in either Perth or Sydney depending on your location to suit your target market running daily backups with 24/7 'Spam Experts' Outbound Email Filtering.
All software is vulnerable, and that's the purpose of the managed support, preventative care to minimise that risk.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
In the event of a catastrophic hack, we will engage a third party to cleanse and restore the site, however the cost of this will be at your wholesale cost. We on-charge this service at cost.
If you have a task that requires more than your dedicated monthly time, we can handle this one of two ways.
Send through a proposal.
Guesstimate a required time block. By pre-purchasing a time block from us we simply do the tasks as requested, track the time it takes against your time block and any unused time is kept in credit.
And we operate with total transparency, but you probably know that about us. We show you the time sheets as we go, we’re not here to build up time, we just get on with the task at hand.